What our customers say about us
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Double Glazed Windows
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A Good Reputation is a Fragile Thing

Running a business on family values seems to us to be the natural way to behave. We're a family company after all. As well as allowing us to sleep well at night, it's an approach that has significant advantages. We've never needed the expense of a dedicated sales force because many of our customers are kind enough to recommend us to their friends. So as long as we do a good job it's unlikely we'll ever run short of new customers.

But we realise that our reputation is everything; we can't afford to risk it, because it's the reason why Tailormade has prospered since 1996. Quite simply, we can't afford to get it wrong.

That's not to say we've never made a mistake - no one can claim that. But if something does go wrong then our first priority is to put it right, quickly and without spoiling that priceless relationship with our customer.

We've made some great friends over the years, and it's a great feeling when they ask us back to make another improvement to their home or give us a recommendation. It tells us that we're getting it right.

Here are just a few of the thank-yous and testimonials we've received. Every one of them is genuine, unsolicited, and available for your inspection.

We hope, one day soon, to be in a position to deserve one from you.

What They Say on Paper

Some of our customers are kind enough to drop us a card or a brief letter. There's something even more special about the good old fashioned ways!

Click on an image to zoom in and read what they had to say:

Mr & Mrs Mottram reference
Mr & Mrs Redfern Reference
Reference from Mr & Mrs Richards
Thank-you note from Mr & Mrs Talley
Kind note from Mr & Mrs Washington
A thank-you card from Barbara Traynor
Thank you, Kath and James! We're lucky to have customers like you.
 
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ST JAMES HOUSE
WEBBERLEY LANE
LONGTON
STOKE ON TRENT
ST3 1RJ

Tailormade is a trading name of Tailormade Windows & Doors Ltd (company registration number 3716770)
Tailormade Windows and Doors Ltd is authorised and regulated by the Financial Conduct Authority FRN 735392. We are a credit broker not a lender and have a facility with one lender.

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