What our customers say about us
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Double Glazed Windows
Replacement doors
Conservatories and Orangeries from Tailormade, Stoke on Trent
Bathrooms
Replacement fascias, gutters and downpipes
Flat roofs

A Good Reputation is a Fragile Thing

Running a business on family values seems to us to be the natural way to behave. We're a family company after all. As well as allowing us to sleep well at night, it's an approach that has significant advantages. We've never needed the expense of a dedicated sales force because many of our customers are kind enough to recommend us to their friends. So as long as we do a good job it's unlikely we'll ever run short of new customers.

But we realise that our reputation is everything; we can't afford to risk it, because it's the reason why Tailormade has prospered since 1996. Quite simply, we can't afford to get it wrong.

That's not to say we've never made a mistake - no one can claim that. But if something does go wrong then our first priority is to put it right, quickly and without spoiling that priceless relationship with our customer.

We've made some great friends over the years, and it's a great feeling when they ask us back to make another improvement to their home or give us a recommendation. It tells us that we're getting it right.

Here are just a few of the thank-yous and testimonials we've received. Every one of them is genuine, unsolicited, and available for your inspection.

We hope, one day soon, to be in a position to deserve one from you.

What They Say on Facebook

Visit our Facebook review page

Posted 1/9/2017

We have had such a positive experience with Tailormade; our kitchen/ family room is absolutely beautiful, it has transformed our house. The professionalism and absolute proficiency of everyone from Tailormade made the experience of renovation problem free and really exciting! Tailormade are reliable, approachable and highly skilled. We love the contemporary design in our Edwardian Nantwich property. Thank you to your team but particularly to Ian for managing the whole project!

Posted 1/7/2017

Just wanted to say a big thank you to Tailormade. You did a great job again, just what we wanted. Very reliable, clean workers, good quality products and competitive prices. I would highly recommend them.

Posted 1/5/2017

Would highly recommend tailormade they are a great company ,known the owners for years really nice people with an excellent workforce who are extremely professional you would not be disappointed with any job they did for you can't compliment them enough

Posted 1/5/2017

We have used Tailormade on a number of occasions both in our old house for replacement doors and windows and more recently in our new property. They offer great prices, with a high quality of workmanship every time - they are efficient and any mess is cleared up as they go. All fitters we have met have been friendly and helpful and nothing is too much trouble. We are just in the process of getting further quotes from them and can honestly say we wouldn't consider using anyone other than Tailormade. Thanks guys, great service

Posted 2/10/2016

After years of problems with softwood windows (peeling paint,draughty,leaking,cold etc.)we chose Tailormade to replace all our front windows.The service we received and standard of workmanship was so good we decided to have all our rear windows and front and back doors replaced too.Once again we couldn't fault the service and workmanship from the fitters and plasterer and quality of the windows and doors.Would recommend highly.

Posted 1/14/2016

Quality installer reliable and professional nothing a problem for theses guys and gals

Posted 3/12/2015

**** Excellent service and fantastic quality. Correspondence with Tailormade is second to none. Would highly recommend *****

Posted 3/10/2015

Great company, known the owners for over a decade, great company to deal with, the installers are fab, with an eye for detail. This company fitted my parents conservatory 10years ago, it's looks brand new today.

Posted 3/1/2015

Excellent customer service and quality. Would highly recommend

What They Say on Paper

Some of our customers are kind enough to drop us a card or a brief letter. There's something even more special about the good old fashioned ways!

Click on an image to zoom in and read what they had to say:

Mr & Mrs Mottram reference
Mr & Mrs Redfern Reference
Reference from Mr & Mrs Richards
Thank-you note from Mr & Mrs Talley
Kind note from Mr & Mrs Washington
A thank-you card from Barbara Traynor
Thank you, Kath and James! We're lucky to have customers like you.
 
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ST JAMES HOUSE
WEBBERLEY LANE
LONGTON
STOKE ON TRENT
ST3 1RJ

Tailormade is a trading name of Tailormade Windows & Doors Ltd (company registration number 3716770)
Tailormade Windows and Doors Ltd is authorised and regulated by the Financial Conduct Authority FRN 735392. We are a credit broker not a lender and have a facility with one lender.

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